You will automatically receive a ‘HumberLink’ email for the journey(s) you have paid for. You are responsible for checking that the details received to us are correct.
You will manually receive a ‘Journey Details’ email when the journey has been assigned to a driver. This will contain the pick up instructions and the driver’s telephone number. HumberLink will not refund you if you have forgotten to take this with you.
HumberLink does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.
We advise passengers to plan to arrive at the airport 2 hours prior to flight departure to allow for possible unpredicted delays en route to or from the airport. HumberLink will not take responsibility for any passengers missing their flight if two hours check in time was not allowed.
You are free of course to arrange to get to the airport for a time of less than 2 hours prior to flight departure, however HumberLink accepts no responsibility for any missed flight due to this.
All passengers are advised to have adequate travel insurance prior to booking.
No responsibilities for costs are to be refunded to any passengers who do not wait for their driver and take alternative transport.
Please ensure you give us your arrival times and day in to the UK and not your departing information.
If your flight has any serious delays please inform us or the driver as soon as possible.
HumberLink use their own transport wherever possible but do use third party companies where appropriate.
Any changes to your booking must be made directly with HumberLink and not the driver.
Online and telephone quotes are for the journey you describe. Any additional detour on the day of travel will result in a further charge of £1.50 per mile to be paid directly to the driver.
All online quotes include any tolls and car park charges.
Waiting time will not be charged for the first 1 hour, after 1 hour waiting time will be charged at £20 per hour.